OrderTrak™ - Work Order Management Tool
OrderTrak™ is a (GIS) Geographic Information System based comprehensive work order generating and maintenance tracking system. Easily track and maintain service requests and work orders. Create vendor bids and monitor maintenance employee productivity. Map work orders by department, type, and status. Review or print all opened and closed work orders. Reopen closed work orders and generate response letters instantly.
Key Benefits and Features include:
- Fully integrated GIS based mapping system, that is scalable and secure
- Create service requests
- Generate work orders
- View work orders by type, status and department on a GIS map
- Generate bids to multiple vendors
- Track permits and contractor licensing information
- Automatic scheduling of work orders to balance crew workload
- Easy to use color coded screens
- Import/export to laptop for inspections
- Daily, weekly, monthly and yearly reports
- Custom notification letters to members or vendors
- Generate billing invoices to charge back homeowners or responsible parties
- Send work orders to an inspection list to be reviewed upon completion
- Map and monitor the use of resource activity
- Schedule vendors, print calendars and generate community access listings
- Telephone call log
- Track physical assets history
- Track property work order history
- Schedule recurring work orders
- Grade vendor performance and create a preferred vendor listing.
- Correspondence-tracking (Approvals, Decisions, Prosecution, Photographs, Narratives and Appeals)
- Provides an integrated daily reminder report and graphical calendars, contacts manager
- Ability to generate customized reports and use available sample queries and application wizards
- Tools to report and track all department related tasks, integration with Seagate Crystal Reports and MS® Access Report Writer
OrderTrak™ can be purchased as a stand-alone GIS application.
Other DBSysgraph products that integrate with and compliment OrderTrak™ functionality are:
BidVantage™ Pro (Integrated Project Management Solution)
ZoneManager (Planning and Zoning Tool)
PermitTrak™ (Permit Management Tool)
EPI Pulse™ (Epidemiology Module)
E-Plan™(Damage Assessment Module)
